SME expertise and participant over confidence could have a bad impact on the prosperity of the exercise routine. The truly amazing factor is always that people can design and facilitate training programs that nullify this effect.
Ms. Andrea May identified and defined these cognitive biases across the Dashe & Thomson Social Learning Blog. The commentary is mine.
- Dunning-Kruger effect: The inclination for incompetent people to overestimate their competence, and very competent people to underestimate their competence.
If employees have incorrectly performed a process for just about any extended time (rather of been attributed), it is sometimes complicated to educate them the easiest method to properly continue with the procedure.
We have to design a good work out program that allows them to: (1) recognize and believe that their strategy is wrong, (2) most probably to learning to do this the right way, then (3) prepare yourself to get it done the right way. So we must facilitate this training course in a way that allows them to retain themselves-respect and avoids making them defensive. It is possible but it’s tough!
Since training programs must be made to build participant confidence in their own individual personal competence, training those who underestimate their competence could be a significantly simpler endeavor. We’re able to use learning activities that progressively enable the participants observe that they’re competent. For instance, they will start to get a feeling of their competence when they can answer the questions of a content quiz, or satisfactorily perform more and more more harder tasks, and receive positive feedback using the process.